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Terms of Service

Effective Date: 09/09/2024

Welcome to RapidROI! These Terms of Service (“Terms”) govern your use of our website, products, and services. By using RapidROI’s services, you agree to these Terms in full. If you disagree with any part of the Terms, you must not use our services.

1. Services

RapidROI offers digital marketing services, including but not limited to paid ad campaigns, SEO, branding, and CRO. Specific terms for each service will be detailed in a separate proposal or agreement.

2. Payment Terms

  • Invoices: Invoices are issued upon service commencement or based on a mutually agreed-upon schedule.
  • Payment: Payments are due within 15 days of the invoice date unless otherwise specified in a contract.
  • Late Payment: A late fee of 1.5% per month may be charged on overdue balances.
  • Method of Payment: Payments may be made via credit card, bank transfer, or other accepted methods outlined in your agreement.

3. Refund Policy

  • No Refunds for Services Rendered: Once services have been rendered or a campaign has commenced, no refunds will be issued.
  • Cancellation Policy: Clients may cancel services with 30 days’ written notice. Any ongoing campaigns will continue through the end of the current billing cycle.
  • Prepaid Services: For prepaid services, refunds are only available for work not yet commenced, minus administrative costs.

4. Project Timelines

  • Estimated Delivery: Project timelines provided by RapidROI are estimates and may be subject to change due to factors outside our control.
  • Client Obligations: The client is responsible for providing all necessary information and materials on time. Delays in receiving materials may result in timeline adjustments.

5. Intellectual Property

  • Client Rights: All materials, designs, and intellectual property created by RapidROI for the client are owned by the client once full payment is received.
  • Agency Rights: RapidROI retains the right to showcase completed projects in portfolios and marketing materials unless the client explicitly requests otherwise in writing.

6. Liability

  • Limited Liability: RapidROI shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services. Our liability is limited to the total fees paid for the relevant services.
  • Results Disclaimer: While we strive for the best possible outcomes, we do not guarantee specific results (e.g., ROI, sales increases).

7. Confidentiality

  • Mutual Confidentiality: Both RapidROI and the client agree to keep confidential information private unless required by law or unless the information is already public.

8. Termination

  • Termination by Agency: RapidROI reserves the right to terminate services for non-payment or breach of agreement.
  • Termination by Client: The client may terminate services by providing 30 days’ written notice.

9. Changes to Terms

RapidROI reserves the right to modify these Terms at any time. Changes will be posted on our website and will apply from the date of posting.

10. Governing Law

These Terms are governed by the laws of Canada, without regard to conflict of law principles.

11. Dispute Resolution

Any disputes arising from these Terms will be subject to binding arbitration in Canada.

Premium Service Guarantee

At RapidROI, we are committed to delivering exceptional quality and results through our digital marketing services. Our Premium Service Guarantee ensures that every client receives the highest standard of service, backed by our dedication to your success. Here’s what you can expect when partnering with us:

Results-Driven Approach: We employ data-backed strategies and proven techniques to deliver measurable results for your business. Our team will work tirelessly to ensure your campaigns are optimized for maximum return on investment (ROI).

Expertise & Experience: With over a decade of industry experience, our team of certified professionals brings the expertise necessary to tackle any marketing challenge. You can trust that your campaigns are in the hands of seasoned experts.

Customized Solutions: We understand that every business is unique. That’s why we tailor our marketing solutions to fit your specific needs and objectives, ensuring that you get a plan that aligns perfectly with your goals.

Transparent Communication: We pride ourselves on maintaining clear and transparent communication throughout our partnership. You will receive regular updates, detailed reports, and insights on your campaign’s performance.

Satisfaction Guarantee: We are confident in our ability to drive results for your business. If, after three months of running your campaign, we do not see significant improvements in your key performance indicators (KPIs), we will work with you to optimize and adjust strategies at no additional cost.

Your business deserves nothing but the best, and we are committed to delivering results that exceed expectations. When you choose RapidROI, you are choosing a partner who will go above and beyond to ensure your success.